Return Policy

We offer a 7-day return window, which means you can request a return within 7 days of receiving your item.

Eligibility for a Return:

     The item must be unused and in its original packaging.
     A receipt or proof of purchase must be provided.

Process:

     To initiate a return, please email us with your request.
     Once your return request is approved, we will share instructions on how and where to send the item.

Important:

    Items returned without prior authorization will not be accepted.

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Replacement Policy

If you receive a damaged or defective item, please report it within 48 hours of delivery along with photos/videos as proof.

Process:

    1.Send us details with proof of the issue.
    2.Once we receive and inspect the returned item, we will confirm eligibility.
    3.If approved, a replacement will be delivered within 7–10 business days.

Notes:

    Replacements are subject to stock availability.
    If a replacement is unavailable, we may offer a refund or an alternative item.

Refund Policy

After we receive and inspect your returned item, we’ll notify you by email or message regarding the status of your refund.

If approved:

    The refund will be credited to your original payment method within 10 business days.
    You will receive a confirmation once the refund has been issued.

Please Note:

     Your bank or card provider may take additional time to reflect the refund in your account.

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FINBYN TECHNOLOGIES PRIVATE LIMITED values your satisfaction and strives to ensure a smooth return, replacement, and refund experience.